PlayFrank

Play Frank is a fun online casino with a fresh design powered by Aspire Global software. The site features slots, including Book of Dead, casino, and live dealer games developed by NetEnt, Evolution, Betsoft, and Play N Go.  

100% UP TO £100 + 50 Spins - Deposit required *T&C's Apply.
100% First Deposit Bonus  *terms apply


New players only. Min deposit £20. bonuses to a max of £100 + 50 bonus spins. Wagering bonus(+deposit) 35x. Wagering bonus spins 35x.Bonus T&C apply Gamble Responsibly

*18+ New Players Only. T&C's Apply. BeGambleAware

Site Verdict: Awful

PlayFrank Review

PlayFrank was launched in 2014 and is operated by Aspire Global. The UK Gambling Commission and Malta Gaming Authority license the casino.

If you like new slot sites with a strong sense of fun, read on because you will likely find a lot to enjoy about PlayFrank.

Since its debut in 2015, PlayFrank Casino has been on a roll, with players loving the vibe and getting stuck into its cracking selection of games and deals. Given how many other sites have popped up since then, you'd be forgiven for thinking PlayFrank's an old-timer in the casino world.

But here's the catch – PlayFrank can't just kick back and expect the punters to keep pouring in. They've got to keep their game sharp to stay relevant and competitive.

So, can PlayFrank keep up the mojo and solidify its spot? Or might it risk blending into the ever-growing crowd?

Design

From the moment you step into the world of PlayFrank Casino, it's evident that the designers had a clear vision: modernity paired with user-friendliness. With a playful blue and white colour scheme, the website exudes a refreshing and inviting atmosphere, immediately setting it apart from the traditional, darker-themed online casinos. The animated characters and icons sprinkled across the site add to its lively and fun-filled ambience.

Navigational efficiency seems to be a priority here. The layout is intuitive, ensuring that both newbies and seasoned players can easily locate their preferred games or access account details. Menus are clear and concise, with games categorised effectively, whether slots, table games, or live casino options. The search bar at the top is a neat addition, letting users quickly jump to their favourite title. Furthermore, promotional banners at the top ensure that players are instantly aware of the latest offers and bonuses without being obtrusive.

All in all, PlayFrank Casino’s design strikes a delicate balance between aesthetics and functionality.

Slots at PlayFrank

The backbone of any commendable online casino is its slot game collection, and PlayFrank Casino doesn’t skimp on this front. With an array of offerings from industry stalwarts like NetEnt, Microgaming, and Play'n GO, players are spoiled for choice. Whether you're a fan of the classics or prefer contemporary video slots with intricate features and themes, there is something for everyone.

One of the standout features of PlayFrank Casino is undoubtedly its selection of popular slot games. Ranging from classics to new releases, PlayFrank seems committed to offering a little something for every type of slot enthusiast. Games like 'Starburst' from NetEnt and 'Book of Dead' by Play'n GO are perpetual favourites, known for their high-quality graphics and potentially lucrative special features. These tried-and-true classics sit alongside newer, more innovative titles, such as 'Gonzo's Quest Megaways,' which brings a fresh twist to an already iconic game. The casino also hasn't shied away from franchise-themed slots, like Microgaming's 'Game of Thrones' slot, offering fans a chance to combine their love for a show with the thrill of potentially winning money.

Software Providers

PlayFrank Casino has rightly positioned itself as a hub for premium online gaming, and much of this reputation is thanks to its impressive line-up of software providers. Esteemed names such as NetEnt, Microgaming, Play'n GO, Evolution Gaming, Quickspin, Betsoft, and Yggdrasil grace the platform with their top-notch creations. Other notable developers like Red Tiger Gaming, Thunderkick, Wazdan, and Pragmatic Play contribute to the extensive and varied game library.

This comprehensive list of providers ensures that PlayFrank offers both quantity and quality in their gaming repertoire. Whether players are in the mood for innovative slots, classic table games, or immersive live dealer experiences, the cutting-edge technology and creativity these providers bring to the table ensure that every gaming session is varied.

Progressive Jackpots - Chasing the Big Win

Progressive jackpots at PlayFrank Casino cater to players aiming for significant potential wins. One of the more recognisable titles in this category is Microgaming's 'Mega Moolah'. It's often widely known in the industry because of its substantial payouts. Similarly, NetEnt's 'Mega Fortune' is another progressive slot available on the site, which, like its Microgaming counterpart, has had a history of sizeable jackpots. Also, 'Hall of Gods' by NetEnt offers a Norse-mythology theme and is included in PlayFrank's progressive jackpot portfolio. It's worth noting that while these games provide the opportunity for large wins, they also come with a higher level of volatility.

Live Casino Section

Live casinos bridge the gap between the online realm and the tangible excitement of a brick-and-mortar casino. At PlayFrank, this bridge is firmly upheld by their live dealer offerings. Players can expect quality with Evolution Gaming at the helm, known for its live casino expertise.

The classics like blackjack, roulette, and baccarat are covered, but for the more adventurous players, there are game show-themed options. The live experience is interactive, with real dealers and real-time play, bringing the feeling of Vegas to your screen. The only missing piece might be the tangible atmosphere of a real casino - the clink of glasses, the murmurs of other players, and the soft jazz in the background.

Crash Games at PlayFrank Casino

Crash games are a recent phenomenon in the online gambling scene and are quickly gaining traction due to their unique gameplay and potential for high rewards. PlayFrank Casino, in keeping up with the latest gaming trends, currently offers a couple of crash games, with "Aviator" and "FlyX" being the standout titles.

Aviator - Developed by Spribe, Aviator is one of the most popular crash games out there. Unlike traditional slot games, Aviator does not rely on reels or paylines. Instead, players place a bet, and a multiplier, represented by an aeroplane, starts increasing from 1x upwards. Players must decide when to 'cash out' before the plane crashes, thus the name. The longer one waits, the higher the potential reward. However, there's always the risk of the plane crashing, which would result in losing the bet. It's a game of nerve, anticipation, and quick decisions, providing a thrilling gaming experience different from traditional casino games.

FlyX - FlyX follows a similar crash game logic but brings its own distinct flavour to the table. The interface is sleek, and the gameplay is equally as nerve-wracking as Aviator. Players watch a multiplier number go up and must decide when to cash out, all the while hoping the game doesn't 'crash' before they do so. The premise is simple, but the anticipation and the strategy of when to stop make it immensely engaging.

Aviator and FlyX bring a fresh and exciting gameplay dynamic to PlayFrank Casino. While they might not appeal to traditional slot players, they cater to a newer audience looking for fast-paced and high-reward games. If you're someone who thrives on adrenaline and quick decision-making, then crash games at PlayFrank Casino might be right up your alley.

Mobile

The mobile browser experience at PlayFrank is seamless, with games loading quickly and retaining graphic quality.

The selection on mobile is slightly limited compared to the desktop version, which can be a bit disappointing for players who primarily game on their phones or tablets. Nevertheless, most of the popular titles and game genres are available, ensuring that the essential PlayFrank experience remains intact. There is no app available currently.

Customer Support

Customer experience plays a pivotal role in the online gambling industry, and understanding this, PlayFrank Casino has invested significantly in ensuring its players have access to timely and efficient support.

The primary avenue for customer support at PlayFrank is their live chat feature. This offers near-instantaneous response times, with representatives typically being both knowledgeable and courteous. Players have reported that most queries or concerns are addressed within minutes, which is commendable. For those who don't need an immediate response, there's also an email support system in place, where the turnaround time is generally within a few hours. A slight drawback is the absence of a phone support line, which some players still prefer for more complex queries or when they want a more personal touch.

In addition to these, PlayFrank has a comprehensive FAQ section. This area covers a broad spectrum of common questions, including account issues, transaction queries, game rules, and more. Before reaching out via live chat or email, players are often advised to check this section, as it can provide instant answers without the need to wait.

Responsible Gambling

PlayFrank Casino is adamant about promoting a safe and responsible gaming environment. Their commitment to responsible gambling is evident through the various tools and features they offer players to manage their gaming habits.

Deposit Limits: Players can set daily, weekly, or monthly deposit limits to ensure they stick to a budget.

Loss Limits: To prevent heavy losses in a single session or over a period, players can set loss limits, which, once reached, prevent further play until the next cycle.

Wagering Limits: Similar to loss limits, but based on the amount wagered regardless of wins or losses.

Session Limits: Players can limit the amount of time they spend on the platform during a single session, promoting breaks and preventing extended play periods.

Time Alerts: Regular reminders pop up during gameplay to remind players of how long they've been playing.

Self-Exclusion: For those who need a break from gambling, PlayFrank offers a self-exclusion tool. This allows players to lock their accounts for a specified duration, during which they won't be able to access their accounts or receive promotional material.

Access to History: PlayFrank provides players with access to their transaction and gaming history, allowing them to keep track of their spending and gameplay habits.

Furthermore, PlayFrank provides links and resources for players who might need professional assistance or counselling regarding their gambling habits.

Our PlayFrank Casino Review Verdict

PlayFrank Casino offers diverse games paired with a vibrant, user-friendly interface. With strong backing from renowned software providers, they provide players with a balanced gaming experience, ensuring variety and quality. Their commitment to responsible gaming is commendable, although there are areas that could use refinement.

With its array of games and commitment to player welfare, the casino stands as a competitive option in the online gaming world. However, like any platform, it has areas that could be improved. New and seasoned players alike will find something to enjoy.

Pros:

Diverse Game Selection: With slots, table games, live casino offerings, and unique crash games like Aviator and FlyX, players have a vast array of choices.

Strong Software Providers: PlayFrank Casino collaborates with industry giants, ensuring high-quality gameplay.

Comprehensive Customer Support: Players are well-covered with a live chat feature and email support. Their FAQ section is also expansive.

Responsible Gaming Tools: From deposit limits to self-exclusion tools, PlayFrank takes responsible gaming seriously.

Cons:

No Phone Support: The absence of a phone support line can be a drawback for those who prefer a direct conversation.

FAQs:

Does PlayFrank Casino have a mobile app?
While PlayFrank Casino offers a mobile-optimised site, as of this review, they do not have a dedicated mobile application.

What measures does PlayFrank take for responsible gambling?
PlayFrank offers tools such as deposit, loss, and wagering limits, session limits, time alerts, self-exclusion options, and access to gaming history.

How quickly does PlayFrank Casino process withdrawals?
This varies depending on the payment method chosen, but most e-wallet transactions are processed within hours, while other methods might take a few business days.

Are there any fees associated with deposits or withdrawals?
While PlayFrank Casino doesn't charge fees, players should check with their payment providers for any external fees.

Is live chat support available 24/7?
Yes, PlayFrank Casino offers 24/7 live chat support for players.

 

 

 

PlayFrank Information

Games availableSlots, Casino games, Live casino
SoftwareNetEnt, Microgaming, NYX Interactive, Play n GO, Evolution Gaming, Betsoft, EveryMatrix Software, Endorphina, Red Rake Gaming, Gameway, Aspire Global, Slingshot Studios, Synot
Companies that own this siteASG Technologies Ltd, Aspire Global International Ltd, AG Communications Limited
Sister Sites (Similar websites or owned by the same company)Jaak Casino, Jackie Jackpot, Plaza Royal Casino, Bzeebet, Hopa.com , PlayFrank , Playluck casino
Download Required?Yes
Downloadable version also available?Yes, you can download software to play on this online slot if you prefer.
Play For Fun?No
LicensesUK Gambling Commission, Malta Gaming Authority
LanguagesEnglish, Finnish, German, Norwegian, Swedish
Launch date2014
Support email [email protected]
Maximum withdrawal limit 10000 EUR per week