BGO Relinquishes Its UK License, Selling Customers List
BGO is a UK online casino that has had its fair share of controversy with massive fines incurred due to compliance issues. Last month the company announced they are to surrender the UK licensing and sell off its UK database of customers.
Suspended License
In October 2021, the UK Gambling Commission (UKGC) suspended BGO’s UK operating license after concerns that activities had taken place contrary to the Gambling Act, not in accordance with licensing conditions.
The UKGC made it clear the operator must focus on treating customers fairly, informing them as to developments that could impact them. Customers were still able to access their accounts but could no longer deposit. Affiliates were also informed to suspend the promotion of all BGO brands including BGO Casino, Power Spins, Vegas Luck, and Chilli Casino.
BGO Leave the UK
On the 22nd of October 2021, BGO Buddies surrendered its UK license, apologising to its UK customers as they were no longer permitted to access its services. Customers are advised to log in and withdraw any winnings.
Speaking to iGaming Business, a BGO representative said, it made ‘little sense” to continue operating in a regulated market with inconsistent fines, with no consideration of the size of the operation.
“It is with great regret that BGO surrendered its license after nine successful years. But it was the right decision to protect players, staff, and affiliate partners from potential default.”
Currently, its reported BGO customer base has 430,000 active accounts across all operating brands earning an estimated £300 million over a nine-year period. BGO had gained a stellar reputation throughout nearly a decade-long reign, with the likes of Paris Hilton and Verne Troyer both heading the brand for many years.
Unfortunately, the gambling industry within the UK comes under some of the strictest licensing conditions, and many operators are fed up with the constant threat of suspension and fines. BGO has decided the rewards do not out way the risks so made the decision to quit the UK market.
